Contact Us

Kovn provides direct assistance for product specifications, active orders, delivery questions, and returns. This page identifies the business responsible for the store and the channels customers in the United States can use to reach our team.

OUR IDENTITY

Legal Business Name: 110 SCOTT AVE, LLC
Store Name: Kovn
Physical Business Address: 944 NE 42nd Ave, Homestead, FL 33033, United States

110 SCOTT AVE, LLC operates kovn.shop. The Kovn catalog is limited to sports towels, with listing details organized around textile material, dimensions, color, edge construction, and included quantity.

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).

Messages are reviewed during this weekday schedule, which also matches our order-handling days. A question received outside these hours remains queued for the next support period. Carrier research, payment review, or a return inspection can require follow-up after the first reply because those matters depend on order-specific records.

HOW TO REACH US

Current Support Email: info@kovn.shop
Business Phone Number: +1 (716) 738-0422

Email is the most useful channel when a request involves an order record. Include the order number and checkout email, then state whether the question concerns delivery, payment, a return, or a product specification. For a sports towel question, identify the product title and the detail being checked, such as dimensions, towel count, color, weave, border, or hanging loop.

If an item arrives incorrect or with a condition issue, describe what you observed and attach clear photographs of the towel, parcel, and shipping label when available. Photographs help us compare the received item with the order and packing record; they do not replace rights that apply under consumer law. Please avoid sending full payment-card numbers, passwords, or other unnecessary sensitive credentials by email.